We aim to deliver the products you purchase as fast as possible and in the most brilliant condition. Delivery is free for every purchase that is worth Rs. 500 or more. Orders worth Rs.500 or less cannot be placed at this time.
Can you tell us the shipping charges on SYSKA products?
For orders valued at Rs. 500 or more, SYSKA offers shipping for free, within India, on all products.
We strive to process all the orders and also ship within a day. The exact time of shipping is dependent on availability of some products; which will be discussed during the course of ordering the product. According to the shipping address that must be within India, after ordering, it could only take anywhere between 2 to 5 days for the order to be delivered. A rare case may dictate for the order to get delayed due to the non-accessibility of the address.
At this time, SYSKA does not deliver its products anywhere outside India. Although orders can be placed from anywhere in the world, the delivery can only be made in India.
If you wish to know about the serviceability of your region, you may talk to us at (1800-102-8787) and provide us with your pin code. For delivery outside of serviceable regions, extra delivery charges may apply*
You can cancel your order within 24 hours of order placement, before the order has shipped. We will cancel the order and start the refund process. To cancel an order: Just click on the Cancel button against your order in My Orders in My Account. You can change your order for any same or higher value product/upgraded product within 24 hrs of your order placement. To modify an order: Click on the Change/Modify button against your order in My Orders in My Account Any requisition cannot be admitted after 24hrs / or after the shipping process has started.
We undergo an extensive quality check process so be rest assured that the products are up to the international standards and post that they are dispatched to you. However in any rare case (due to any handling issue of the LED Lights), you receive a damaged product, please contact us on 1800-102-8787 within 7 days of receiptof your order and email us a few photographs along with the order number and item code at firstname.lastname@example.org for us to assess the extent of damage. Depending upon the type of damage we shall send necessary parts / replacement or send our expert technicians to assess and fix the issue. *Replacements will be made based on availability of that product on the website
Please don't accept an open or tampered package. Report this concern by clicking in Return/Replace option in your My Orders page within the 7 days of receipt of damaged package. We will look into the issue and get back to you soon.
Incase you receive a faulty product, we request you to contact us on our customer service number 1800-102-8787 within 7 days of receipt of your order. We will arrange a pickup for the product within 5 working days of receipt of your complaint and inspect the product. If the product is found to be faulty/defective, we’ll replace it for you/issue a credit note, as per your request.
Following are the terms and conditions for return/replacement.
*Replacements will be made based on availability of that product on the website
We, at SYSKA LED Lights, work to ensure that you get what you see on our website. We do not offer exchanges and credit notes for such circumstances (unless the product was damaged on arrival and we are unable to replace the item) If you have any questions about our products or need more product information, please contact our customer service on 1800-102-8787.